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    Web Design & Developer

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    Product Development

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    Mobile App Development

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    IT Outsourcing

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    Custom Development

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    Business Intelligence

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    Digital Marketing

Other Services

secure infrastructure solutions help manage IT risks at all levels of an organization. We begin with clear business goals. We then develop compliance roadmaps and risk assessments to identify true costs of exposure and controls. We help produce more secure and resilient infrastructures by creating and deploying plans that prepare business for outages or disasters. Our infrastructure security services help reduce and manage your IT risk. With a focus on planning, we apply industry best practices to protect your information from security breaches today and tomorrow.

We set clear business goals for every project engagement, and develop compliance roadmaps and risk assessments to identify the true costs of exposure and controls.

Our Offerings:

i . Disaster Recovery/Business Continuity Planning
We identify your organization’s exposure to internal and external threats and help you prepare for recovery of technology infrastructure during an outage or disaster.

ii . Infrastructure Risk Assessment
We identify, assess and prioritize risks to your infrastructure and provide suitable solutions to manage them..

iii . Infrastructure Security Architecture
This service creates the design artifacts that detail the function of security controls.

iv . Infrastructure Security Planning
This service area includes security planning involving the development of security policies and the identification of precise security specifications..

Managed Services:

Our portfolio of managed infrastructure security services includes:

i. Managed firewall service

ii. Managed IDS/IPS service

iii. Unified threat management

iv. Log management

v. AAA/identity management

vi. Antivirus/anti-spam

With our IT expertise and experience in helping clients worldwide safeguard their IT assets and data, we’re ready to help your company attain new levels of security—and business success.

workplace consulting services cover enterprise design specification, infrastructure configuration and deployment, server/storage issues, and desktop and systems management

Flexible sourcing is the foundation of our approach. You maintain control while defining the services, solutions, and delivery models that best suit your needs and budget. We support a wide range of needs at the user level, including the upgrade of desktop and network infrastructures, support of new business practices such as collaboration, help desk services and more. By streamlining systems, we can help reduce support time, improve service, and provide new levels of productivity.

Our Offerings:

Desktop Computing Services
Our end-user computing services help organizations upgrade desktop and network infrastructure, support new business practices such as collaboration using smartphones and other network devices, improve messaging, plan a major migration, or create deployment strategies associated with hardware and software refreshes. Our portfolio of services includes:

i. Microsoft SharePoint infrastructure

ii. Enterprise messaging services

iii. Directory services

iv. Desktop and mobility services

v. Infrastructure systems management

vi. Retirement solutions

Managed Services:

Our portfolio of services includes

i. IT help desk service

ii. Remote desktop management

iii. Desk-side support

iv. Messaging and Collaboration

With resources scarce and budgets tight, IT organizations need new ways to reduce costs and work more efficiently. Remote outsourcing of infrastructure services is one increasingly popular option with Cognizant clients. Businesses today require IT Infrastructure availability 24x7. Organizations are looking towards economical yet scalable models of infrastructure support services, increased ROI and uncompromised delivery quality
Remote Infrastructure Management Solutions (RIMS) enables enterprises to minimize their IT infrastructure downtime and provides cost effective solutions through our 24x7 command centers.

Our Offerings:

i. Global Delivery:
Our flexible delivery model optimizes resources and delivery location to best meet your needs. Remote monitoring services are provided 24 x 7 from HD’s Centre The centers are replicated to ensure safety and security, and our RIM Service ensures consistency and quality in delivery no matter where your services are deployed.

ii. Support Services:
Through our command center we support mission critical IT infrastructure including Server, Database, Network, Storage, Messaging and Directory. Our round the clock IT Service Desk provides support for incidents and service requests through six delivery centers located in the USA, The Netherlands, China, South Africa and India. Our flexible solutions enable organizations to automate their existing service desk or implement new ones.

Managed Services:

Managed Services enable enterprises to move their attention away from day to day internal project activities for IT infrastructure support and management and instead focus on their core business and growth. Using our Managed Service Model customers rely on HD to run their complete IT infrastructure within a defined SLA with a predictable operation cost.

Our portfolio of services includes

i. IT help desk service

ii. Remote desktop management

iii. Desk-side support

iv. Messaging and Collaboration

As advancements in IT infrastructure accelerate, it is critical that your IT systems are aligned with your business needs.
we’re committed to meeting this need by helping you make informed decisions across the lifecycle of infrastructure services delivery. Companies around the world rely on our strategic thought leadership, rigor and consulting discipline for evaluating and planning infrastructure technology and services.

Our Offerings:

i. IT Asset and Financial Management:

We help companies reduce and control IT equipment costs dramatically. Through standardization, proper documentation and loss detection, you can mitigate risk, improve your inventory control, and support strategic decision-making.

ii. IT Governance:

IT governance is a critical component in improving IT management. It covers risk management as well as heightened accountability in decision-making. With Cognizant, your governance will link IT more closely to corporate strategy by ensuring that IT investments generate business value.

iii.IT Service Management:

Service management ensures that IT aligns with your business requirements and that the right applications are available and meeting user needs. Using our process-driven approach, you can detect and resolve problems proactively. Our services consistently reduce incident volume by an average of 10%, and slash downtime of critical services by as much as 50%.

Customer Relationship Management(CRM):

HD Technologies actively pursues Customer Relationship Management; which is indeed an essential part of our Service Level Agreements. This function is dedicated to monitoring quality of service and customer experience! Responses and actions to requests from customers are recorded by ’s support staff and inspected for quality on a daily basis by personnel dedicated to quality assurance. In addition, regular meetings are held with each client who has entered into a Service Level Agreement with us. At these meetings, progress and issues which may be hampering the delivery of service are discussed. The objective is that HD Technologies distances ‘itself from itself’, to have a view and be able to evaluate things from the clients perspective.
Existing customers have expressed nothing but appreciation for this service. It contributes to the pro-active solution of pending problems, enables a partnership for solving problems and enhances communication between the customer and ourselves.